Emplifi (external posting)

Emplifi is an AI-powered customer experience platform that helps brands manage social media, marketing, commerce, and customer care from a single suite. It combines social media management (content planning, scheduling, listening and analytics), influencer and paid-media tools, social commerce capabilities, and customer service workflows with AI-driven insights and automation. Enterprise brands and agencies use Emplifi to streamline cross-channel engagement, measure performance, and personalize experiences at scale.