MERIT

New Relic is a cloud-based observability platform that helps engineering and operations teams instrument, monitor, and troubleshoot applications and infrastructure in real time. It ingests metrics, traces, logs, and events via agents and telemetry SDKs (including OpenTelemetry), and offers APM, infrastructure monitoring, logging, synthetics, dashboards/queries (NRQL), and alerting to correlate issues across the full stack. Developers and SREs use New Relic One for unified visibility, root-cause analysis, performance optimization, and collaboration across cloud-native and on‑prem environments with extensive integrations and usage-based pricing.