🌐 Care Ops
Alan(28 days ago)
About this role
The Care Ops team at Alan is seeking a Care Ops professional responsible for enhancing operational excellence across their healthcare services in France, Belgium, Spain, and Canada. This role involves monitoring performance metrics, driving process improvements, and spearheading the implementation of AI-driven solutions to optimize scalability and efficiency. The Care Ops will collaborate with various teams to enhance the tooling stack and oversee external partnerships, ensuring that systems support a seamless member experience as the company prepares to scale up its services. Proficiency in project management, data analytics (preferably SQL), and a passion for process optimization and AI will be essential for success in this role.
Required Skills
- Efficiency Monitoring
- Performance Analysis
- Process Optimization
- Project Management
- Stakeholder Coordination
- Communication Skills
- Data Analytics
- SQL Proficiency
- Tool Management
- AI Integration
+6 more
Qualifications
- Strong written and verbal communication skills in English & French
- Proficiency in SQL is highly desirable
About Alan
alan.comAlan is a health technology company based in Paris that combines prevention and insurance to support individuals in managing their physical and mental health. Founded in 2016, Alan strives to deliver a unique user experience that empowers users to take proactive steps towards their health. The company offers personalized health solutions, making healthcare accessible and efficient through innovative digital tools. Alan aims to redefine the traditional insurance model by emphasizing prevention and comprehensive health support.