#1 Jr. Customer Support Engineer
mobile function
About this role
A Customer Support Specialist at a telecommunications company provides expert support for complex problem resolution, troubleshoots technical issues, collaborates with teams, and maintains a support knowledge base.
Skills
Qualifications
About mobile function
t-mobile.comT-Mobile US is a leading wireless carrier in the United States, offering nationwide 5G mobile service, data plans, devices, and home internet through T-Mobile Home Internet. The company serves both consumer and business customers with prepaid and postpaid options and brands like Metro by T-Mobile and Connect by T-Mobile. Guided by its Un-carrier philosophy, it focuses on simplifying plans, improving customer experience, and delivering digital services through apps and online channels. As part of the Deutsche Telekom family, T-Mobile US maintains a broad network footprint across the US and Puerto Rico and a diversified brand ecosystem.
About mobile function
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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