1st Level Service Desk Agent

About Massachusetts General Hospital

massgeneral.org

Massachusetts General Hospital (Mass General) is a major academic medical center in Boston and a central member of the Mass General Brigham health system. As the largest teaching hospital of Harvard Medical School, it provides comprehensive inpatient and outpatient care across nearly all medical and surgical specialties. Mass General is also a global leader in clinical research and innovation, running extensive research programs and clinical trials that drive advances in diagnosis and treatment. Patients have access to a vast network of physicians—many Harvard faculty and leaders in their fields—supported by integrated care, education, and community health programs.