1st Line Engineer
Roctechnologies
About this role
An IT Service Desk Analyst serves as the first point of contact for IT incidents and service requests, managing tickets, providing technical support, and ensuring service delivery aligned with SLAs.
Skills
About Roctechnologies
roctechnologies.comRoc Technologies is a UK-based IT services and consultancy firm that delivers transformational technology solutions to organisations across the UK. They focus on empowering people and organisations to thrive through "brilliant technology," driving positive, assured and sustainable change for the long term. Roc partners with clients on pragmatic, people-centred digital transformation, managed IT and workplace improvements to improve operations and outcomes.
About Roctechnologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Roctechnologies.
Salary
$178k – $256k
per year