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© All Rights Reserved. ApplyBlast.com
Commercial
The 1st Line Engineer serves as the primary point of contact for technical support within a Managed Service Provider environment, triaging and resolving customer incidents and service requests. This role involves troubleshooting common MSP technologies, managing tickets through a helpdesk platform, and ensuring timely resolution in line with Service Level Agreements. The position requires a customer-focused approach with strong attention to detail and effective communication skills.
Commercial are the business transformation specialists who inspire the best business to become better, for the benefit of people and the planet, profitability and growth. That's Commercial by Nature.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Commercial.
37% below the average for this role