Trident
The 1st Line Helpdesk Consultant at Trident serves as the initial point of contact for resolving IT issues, handling support queries via phone, email, and ticketing systems. The role combines technical troubleshooting of hardware, software, and network problems with strong customer service and communication skills, while adhering to SLA and security standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Trident.
Trident didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role