1st/2nd Line IT Support Engineer
Microbyte
About this role
A 1st/2nd line engineer at Microbyte supports customers through call-taking, triage, and support ticket resolution in a fast-paced, international environment. The role involves working with the latest technologies and collaborating with forward-thinking engineers.
Skills
About Microbyte
microbyte.comMicrobyte (Microbyte Solutions) is a managed IT services provider that delivers 24/7 global IT support and telecoms tailored to small and medium-sized businesses in the UK and Dubai. They offer end-to-end managed services — including helpdesk support, network and infrastructure management, cloud services, proactive monitoring and security — to keep systems secure and available. Microbyte positions itself as an SME-focused partner emphasizing responsiveness, business continuity and around-the-clock support.
About Microbyte
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Microbyte.
Salary
$30k – $40k
per year