213627 Desktop Services Engineer
Procom Services
About this role
A Level-2 Support Technician provides technical assistance for desktop, laptop, and peripheral hardware and software issues, ensuring connectivity and resolving incidents to maintain high customer satisfaction. They support internal and external users, manage hardware repairs, configurations, and participate in infrastructure projects. The role requires troubleshooting, technical support, and customer service skills in a dynamic environment.
Skills
About Procom Services
procomservices.comProcom is an IT staffing and workforce solutions firm that connects organizations with technology professionals. It provides contract, contract-to-hire, and direct-hire recruiting across IT disciplines, plus managed services and project-based teams to support digital transformation. The company emphasizes results-driven placements, compliance, and rapid access to an extensive candidate network. Procom serves enterprises and mid-market clients seeking flexible, scalable IT talent to accelerate projects and fill critical skills gaps.
About Procom Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Procom Services.
Salary
$78k – $106k
per year