RTX

24/7 Customer Service Representative (ONSITE)

RTX(1 month ago)

Fulton, MDOnsiteFull TimeSenior$58,400 - $111,000Customer Support
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About this role

The Staff Customer Support Center (CSC) Helpdesk Technician at Solipsys/Collins Aerospace is an on-site role supporting military and defense customers using deployed Raytheon Solipsys software. The position acts as the external face of the business to customers, handling inquiries, coordinating software deliveries, and escalating technical issues to engineering. The role requires U.S. citizenship and the ability to obtain and maintain a DoD Secret security clearance.

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Required Skills

  • Customer Service
  • Helpdesk Support
  • Technical Support
  • Software Integration
  • Linux
  • Microsoft Windows
  • C++
  • Java
  • Networking
  • Shift Work

+1 more

Qualifications

  • AA/AS Degree
  • DoD Secret
  • U.S. Citizenship
RTX

About RTX

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At RTX, we're accelerating ideas to solve some of the world's biggest challenges by bringing together the brightest, most innovative minds across aviation, space and defense.

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