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© All Rights Reserved. ApplyBlast.com
matrix42
A Technical Support Engineer at Matrix42 provides technical assistance to customers in the ESM environment, troubleshooting issues related to IT infrastructure, cloud services, and related software. They communicate with clients, document solutions, and collaborate with internal teams to ensure quick resolution of incidents.
Matrix42 is a European enterprise service management company headquartered in Frankfurt, Germany. It delivers AI-powered software to digitalize and automate service processes across the organization, helping accelerate workflows, reduce costs, and boost enterprise-wide performance. Its Matrix42 Intelligence capabilities provide configurable AI to support different roles, and the platform is customizable and “delivered your way” to meet customer requirements. Matrix42 positions itself as the European choice for organizations seeking modern, controllable service management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for matrix42.