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© All Rights Reserved. ApplyBlast.com
ECS Group
The Service Desk Shift Manager will lead a 24/7 support team of IT, Network, and Voice Engineers, ensuring SLA performance and high customer satisfaction while acting as a senior escalation point for complex incidents. The role involves coaching staff, managing escalations, and driving continuous service improvements in a Managed Service Provider environment.
Headquarters
Schiphol, North Holland, Netherlands
With over 25 years of GSA, our airline customers entrust us to market their cargo capacity on their behalf.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ECS Group.
ECS Group didn’t post a salary, so this is our estimate from similar listings.