2nd Line Support Consultant
NECSWS
About this role
A 2nd Line Support Consultant at NEC Software Solutions provides application support to customers, troubleshooting technical incidents, and collaborating with cross-functional teams to ensure excellent customer service.
Skills
About NECSWS
necsws.comHosting is a web infrastructure provider that offers managed web hosting, content delivery, and DNS services for businesses and developers. It focuses on scalable server hosting, load balancing, automated backups, and monitoring to maximize uptime and fast content delivery. The platform provides developer-friendly control panels and integrations to simplify deployment and troubleshooting of issues like origin connect timeouts and HTTP errors. Customers pick Hosting for its reliability, global edge network, and 24/7 support.
About NECSWS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for NECSWS.
Salary
$37k
per year