2nd Line Support Engineer

Mediagenix

2 months ago

3.9 on Glassdoor

Groot-Bijgaarden, Belgium

Onsite

Full Time

Medior

0 applicants

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About this role

The 2nd Line Support Engineer at Mediagenix is responsible for ensuring smooth and reliable IT operations across the organization. The role focuses on handling escalated technical issues, particularly in Windows, Active Directory, and networking environments. This position sits within the Business Support Team and plays a key part in maintaining and optimizing internal infrastructure. The engineer also contributes to process improvement, documentation, and collaboration with other technical teams such as Cloud, DevOps, and Security.

Skills

Qualifications

Bachelor’s Degree in ITBachelor’s Degree in Computer ScienceMicrosoft Certified: Windows ServerMicrosoft Certified: Active DirectoryCompTIA Network+

About Mediagenix

mediagenix.tv

Mediagenix is a SaaS company that helps organizations optimize the content lifecycle with tools for content strategy, content value management, and content scheduling. Their platform automates delivering the right content to the right audience to drive engagement and improve content ROI. Mediagenix emphasizes a lean, smart workflow that combines scheduling, value measurement and audience-driven strategy. Media owners and publishers use their solutions to streamline operations and maximize the return on their content.