Converge Technology Solutions
The role provides advanced technical support for customers with managed support and warranty contracts, acting as the primary escalation point for the 1st Line Service Desk. The technician will diagnose and resolve complex issues across Microsoft 365, Windows Server, networking, and virtualization platforms while delivering excellent customer service and adhering to ITIL processes.
20 years of experience in IT consulting. Converge IT offers affordable and reliable support for businesses of all sizes. Building infrastructures for success.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Converge Technology Solutions.
50% below the average for this role