3D printing - Service Engineer

Formlabs(2 hours ago)

HybridFull TimeJunior$12,500,000 - $12,500,000Customer Services

About this role

Formlabs is seeking a technical customer support specialist to deepen their product knowledge of SLA and SLS 3D printing platforms, handle escalations, and collaborate on resolving product issues. The role emphasizes troubleshooting, root cause analysis, and system management to enhance customer experiences and support innovation.

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Required Skills

Troubleshooting
Customer Support
SQL
Data Analysis
Electrical Systems
Hardware
Software
DataStudio
Linux
3D Printing

About Formlabs

formlabs.com

Formlabs is a 3D printing company that designs and manufactures high-resolution stereolithography (SLA) and selective laser sintering (SLS) printers, materials, and software for professional users. Its product ecosystem includes desktop and industrial printers (the Form and Fuse families), engineered resins and powders, and integrated software and post-processing tools that support prototyping, production, and specialty applications like dental and jewelry. Formlabs focuses on accessible, scalable additive-manufacturing workflows for engineers, designers, labs, and manufacturers worldwide. Customers choose it for its print quality, broad materials library, and end-to-end hardware–software solutions.

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