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3rd Level IT Helpdesk Engineer - Office Based at Growth Resourcing - ApplyBlast

3rd Level IT Helpdesk Engineer - Office Based

Growth Resourcing

3 months ago

Umhlanga, KwaZulu-Natal, South Africa

Onsite

Full Time

Senior

0 applicants

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About this role

The role is a full‑time, mid‑senior level position based in Umhlanga, KwaZulu‑Natal, South Africa, within the IT department of a telecommunications company. The 3rd Level IT Helpdesk Engineer provides office‑based technical support and escalated issue resolution.

Responsibilities

Provide third‑level technical support for end users
Diagnose and resolve complex hardware and software incidents
Manage escalations and coordinate with vendors
Maintain and update IT documentation and knowledge base
Monitor and optimize network performance

Skills

About Growth Resourcing

growthresourcing.co.uk

Headquarters

Durban, Kwazulu-Natal, South Africa

Company Size

1-10 employees

Founded

2023

View Profile

Growth Resourcing is a UK-based talent outsourcing partner that connects UK businesses with world-class professionals from South Africa. They enable hiring across Sales, Marketing, Customer Service, IT, and Finance at up to 50% less than UK salary costs, helping companies manage rising recruitment expenses. By delivering high-quality, offshore talent, they support scalable growth without compromising capability. Get started to access cost-efficient, globally sourced skills tailored to UK business needs.