oraclecloudinfrastructure
The 4LS Support Lead role involves leading L4 support operations for cloud-native observability applications and distributed systems, ensuring high availability and operational excellence in production environments. The position requires deep expertise in troubleshooting complex incidents, conducting root cause analysis, and driving corrective actions as the highest technical escalation point. This role also focuses on continuous improvement in monitoring, automation, and AI-enabled support practices to enhance platform stability and customer experience.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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