4PL CX Agent

The 4PL CX Agent at Maersk owns and manages the end-to-end customer experience, ensuring smooth execution of the logistics lifecycle and timely resolution of customer issues. This role serves as the primary point of contact for key customers, facilitating collaboration with internal and external stakeholders to maintain process efficiency and drive business growth. The position focuses on delivering best-in-class service while maintaining high standards of data accuracy and operational compliance.