9-1-1 Telecommunicator

The 9-1-1 Telecommunicator position at the Houston Emergency Center involves processing emergency calls for Police, Fire, and Emergency Medical Services to ensure efficient and professional service for citizens. The role requires determining the nature and priority of emergencies, operating various electronic telephone systems, and accurately entering call information into the Vesta 9-1-1 System. This full-time position operates on a rotating shift schedule, including nights, weekends, and holidays, and may require mandatory overtime or on-call duty during critical incidents.