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911 Dispatcher II at University of Central Florida - ApplyBlast

911 Dispatcher II

University of Central Florida

4 months ago

4.1 on Glassdoor

Orlando, FL

Onsite

Full Time

Executive

0 applicants

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About this role

A 911 Dispatcher II at the UCF Police Department answers, prioritizes, and dispatches emergency and non-emergency calls to first responders. The role involves evaluating situations to coordinate police, fire, or medical services while managing CAD systems and database records. Dispatchers must remain calm under pressure to ensure rapid response times and effectively communicate critical information to field units.

Responsibilities

Receive and evaluate emergency and non-emergency calls from the public
Operate computer-aided dispatch systems to record and retrieve service data
Dispatch units via encrypted radio consoles with critical location information
Validate driver licenses, warrants, and criminal histories across computer systems
Monitor campus-wide critical alarm systems for security and fire incidents

Skills

Qualifications

High School DiplomaNCIC CertificationFCIC Certification9-1-1 Emergency Dispatcher TrainingFlorida Department of Health 911 Certification

About University of Central Florida

ucf.edu

Headquarters

Orlando, Florida, United States

Company Size

10001+ employees

View Profile

UCF, Florida's Technological University, is a next-generation public research institute located in Orlando that offers 245+ degree programs across 12 colleges. UCF is ranked top 10 in innovation among public universities and is known for its interdisciplinary approach, leveraging emerging technologies in fields such as simulation, optics, space exploration, and hospitality. UCF collaborates with industry partners and conducts groundbreaking research to solve complex global challenges.