911 Telecommunicator (Dispatcher)

The 911 Telecommunicator (Dispatcher) position involves answering emergency and administrative phone lines, dispatching law enforcement, fire, and EMS personnel, and maintaining contact with field units until incidents are resolved. The role requires making critical decisions under stressful conditions, assisting the public with information, and operating various communication and computer systems. Candidates must possess strong multitasking abilities, knowledge of emergency protocols, and the capacity to work rotating 12-hour shifts.