CarePoint Response
CarePoint Response is seeking a 988 Text & Chat Supervisor to provide real-time leadership and support to counselors delivering crisis intervention through the 988 Suicide & Crisis Lifeline. This role involves supervising staff during shifts, guiding them through complex situations, and ensuring high-quality, trauma-informed support for individuals in crisis. The position requires strong leadership skills and the ability to remain calm in high-pressure environments.
CarePoint Response (formerly BCRI) is a Baltimore-based nonprofit providing 24/7 trauma-informed behavioral health crisis services to individuals, families, and communities. Their services include mental health and substance use support, mobile crisis response, residential stabilization, and connection to social services. Operating for over 30 years, they serve Baltimore City, Maryland, and beyond through one coordinated system of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CarePoint Response.
16% below the average for this role
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