Academic and Event Technology Specialist I

Campus Opportunities(13 days ago)

WisconsinOnsiteFull TimeSenior$44,022 - $73,406.8Information Technology

About this role

This position provides specialized technical support for audio-visual and classroom technology at Georgetown University, ensuring the functionality, security, and integration of hardware and software systems used in academic and event spaces. The role involves installation, troubleshooting, system configuration, and system lifecycle management to support the university's educational and event objectives.

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Required Skills

AV Systems
Troubleshooting
Video Conferencing
System Configuration
Network Fundamentals
Windows
macOS
Endpoint Management
SaaS Administration
Audio Control

Qualifications

Bachlor's Degree in Information Technology, Computer Science, Engineering or related
3-5 years experience in academic technology or AV systems
Certification in Endpoint Management or Audio/Visual systems

About Campus Opportunities

georgetown.edu

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It provides APM, infrastructure and host monitoring, logs, metrics, distributed tracing, real-user monitoring, synthetics, alerting, and dashboards through a unified interface and query language (NRQL). Lightweight agents and integrations collect telemetry from apps, browsers, cloud services, containers, and networks so teams can correlate signals and perform root-cause analysis in real time. Organizations use New Relic to reduce mean time to resolution, optimize performance and costs, and gain end-to-end visibility across their stacks.

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