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Academic Support Associate at Ivy Tech Community College - ApplyBlast

Academic Support Associate

Ivy Tech Community College

3 months ago

3.7 on Glassdoor

Plainfield, IN

Hybrid

Part Time

Junior

0 applicants

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About this role

The Academic Support Associate serves as the primary point of contact for students, faculty, and visitors at the Ivy Tech Plainfield site, handling admissions inquiries, enrollment assistance, and general information requests. This role involves troubleshooting facility and IT issues, guiding users through online resources, and performing general office tasks while adhering to FERPA regulations. Working under minimal supervision, the associate must demonstrate strong problem-solving skills and the ability to navigate the campus environment to support daily operations.

Responsibilities

Greet visitors and respond to phone inquiries as first point of contact
Assist students with enrollment steps, applications, and class registration
Troubleshoot facility and IT issues while escalating concerns appropriately
Guide users through Ivy Tech websites and online orientation processes
Perform general office tasks and support daily site operations

Skills

About Ivy Tech Community College

ivytech.edu

Headquarters

Indianapolis, Indiana, United States

Company Size

5001-10000 employees

Founded

1963

View Profile

Ivy Tech Community College is a leading educational institution in Indiana, offering over 70 Associate's Degrees and Certificates across more than 75 communities statewide. The college emphasizes accessibility and affordability, catering to a diverse range of students through various academic programs such as business, engineering, healthcare, and more. With a commitment to providing quality education and workforce training, Ivy Tech aims to help students achieve their career goals and contribute to the local economy. Additionally, it is accredited by the Higher Learning Commission, ensuring that its educational offerings meet high standards of quality and excellence.