Access Liaison- Call Center- Floater- M-F 8am-5pm- Marrero

Ochsner Health(1 month ago)

HybridFull TimeMedior$91,528 - $122,063 (estimated)Patient Access

About this role

A consumer-facing role at Ochsner Health that connects patients to the health system and supports care navigation and transitions. The position focuses on delivering an exceptional patient experience across multiple contact channels while collaborating with internal clinical and administrative stakeholders to remove access barriers and promote preventive care.

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Required Skills

Patient Navigation
Care Coordination
Customer Service
Critical Thinking
Multitasking
Stakeholder Management
Escalation Management
Systems Navigation
Communication
Technology Proficiency

Qualifications

High School Diploma
Bachelor's Degree (Preferred)

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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