Access Navigator (On-Site) - Urology Clinic
Ochsner Health
About this role
This role manages high-end access navigation (referral management) services for key areas, providing exceptional customer service and appointment coordination via electronic work queues and phone. The position supports patients and providers by facilitating referrals, scheduling, and maintaining organized records. It operates within Ochsner Health and works collaboratively with internal departments such as the Regional Referral Center and Clinic Concierge.
Skills
Qualifications
About Ochsner Health
ochsner.orgOchsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.
Recent company news
CLEAR AND OCHSNER HEALTH PARTNER TO IMPROVE HEALTHCARE EXPERIENCES ACROSS LOCATIONS IN LOUISIANA, MISSISSIPPI, AND ALABAMA
1 week ago
10,000 Ochsner patients reset logins faster with CLEAR's digital ID
1 week ago
Gallup honors Ochsner Health for engaged company culture
2 weeks ago
Ochsner named among Fortune’s Best Workplaces in Health Care
Sep 11, 2025
Ochsner signs preliminary deal to partner with rural hospitals
Dec 22, 2025
About Ochsner Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ochsner Health.
Salary
$73k – $99k
per year
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