Access Navigator (On-Site) - Urology Clinic

Ochsner Health(2 months ago)

New Orleans, LA, LouisianaOnsiteFull TimeMedior$73,406 - $99,211 (estimated)Patient Access

About this role

This role manages high-end access navigation (referral management) services for key areas, providing exceptional customer service and appointment coordination via electronic work queues and phone. The position supports patients and providers by facilitating referrals, scheduling, and maintaining organized records. It operates within Ochsner Health and works collaboratively with internal departments such as the Regional Referral Center and Clinic Concierge.

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Required Skills

Data Entry
Customer Service
Appointment Scheduling
Referral Management
Communication
Windows Applications
Time Management
Interpersonal Skills
Record Keeping
Collaboration

+1 more

Qualifications

High School Diploma
Bachelor's Degree

About Ochsner Health

ochsner.org

Ochsner Health is a not‑for‑profit, integrated healthcare system headquartered in New Orleans that delivers expert, innovative care across Louisiana and the Gulf South. It operates hospitals, medical centers, clinics and specialty programs offering comprehensive services from primary care to advanced specialty and surgical treatments. Backed by research, education and digital patient tools, Ochsner focuses on coordinated, patient‑centered care and regional access to complex services such as heart, cancer and transplant care.

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