Access Team Lead
MMC
About this role
The Access Team Lead at Northwestern Medicine manages patient access services, ensuring high-quality customer service, effective communication, and efficient process management. They support staff training, handle operational issues, and contribute to process improvements to enhance patient experience and department efficiency.
Skills
About MMC
nm.orgNorthwestern Medicine is a leading integrated healthcare system in the Chicago region that delivers care across hospitals, outpatient centers, and specialty clinics. It brings together faculty, physicians, and researchers from Northwestern University to advance care through leading-edge treatments, clinical trials, and medical research. Services span primary and specialty care, surgical and inpatient services, diagnostics, and patient tools such as the MyNM patient portal, online appointments, and billing. Patients and providers choose Northwestern Medicine for its emphasis on quality, innovation, and academic expertise.
About MMC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for MMC.
Salary
$40k – $60k
per year
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