Account Administration Associate
Figure
About this role
The AAA role in Figure’s Servicing department provides product, technical, and educational support to customers and third parties across multiple loan products. The position focuses on delivering exceptional customer service and ensuring customer success while handling loan servicing tasks and troubleshooting issues. It also contributes to process improvements and cross-functional collaboration to enhance the overall customer experience.
Skills
Qualifications
About Figure
figure.comFigure is America’s #1 non-bank HELOC lender and a financial technology company that specializes in Home Equity Lines of Credit for U.S. homeowners. Its HELOC products are positioned for home renovations, debt consolidation, medical expenses, and other large purchases, and are promoted through a fast, digital application and streamlined underwriting. As a tech-driven alternative to traditional banks, Figure emphasizes online tools, clear pricing, and customer support to help homeowners access their home equity.
Recent company news
AOL.comNvidia-Backed Figure Shows Humanoid Robot As Elon Musk Questions If It's Truly Autonomous
14 hours ago
New York PostGen Z digital moguls building seven-figure companies at the gym
17 hours ago
Action News JaxCOJ to spend roughy $1M on consulting company to figure out where to put new jail
1 day ago
Inc.comDavid Rabie’s Tovala Had 3 Weeks of Cash Left. Now It’s a 9-Figure Company
3 days ago
BMW GroupFirst humanoid robot introduced in Plant Leipzig
3 days ago
About Figure
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Figure.
Salary
$44k
per year
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