Account Advisor I - Remote-LA/Hybrid Training
Blue(1 month ago)
About this role
An Account Advisor at Blue Cross and Blue Shield of Louisiana serves as the first point of contact for members and providers, addressing benefit and claims inquiries via telephone and other channels. The role supports the organization’s mission to improve the health and lives of Louisianans and includes participation in a comprehensive new-hire training program. Residency in or relocation to Louisiana is preferred, with required onsite components of training at the Baton Rouge Corporate Campus.
Required Skills
- Customer Service
- Call Handling
- Microsoft Office
- Verbal Communication
- Conflict Resolution
- Critical Thinking
- Problem Solving
- Active Listening
- Detail Orientation
- Multitasking
+2 more
Qualifications
- High School Diploma or Equivalent
- Medical Assistant, Coding & Insurance Pathway (BRCC)
- Medical Office Assistant Certificate
- Medical Coding Certificate
About Blue
lablue.comWe offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers.
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