Oracle
The Account Associate I serves as a key point of contact for Small/Medium business customers, focusing on retaining and growing the book of business through effective management of inbound call requests and proactive customer outreach. The role involves utilizing new technology and negotiation techniques to resolve issues, secure updated service level agreements, and prevent customer cancellations. Success in this position is achieved through sound retention strategies and alignment with growth objectives.
Oracle is a global technology company that builds database software, enterprise applications, and cloud infrastructure for businesses of all sizes. Its Oracle Cloud offers IaaS and PaaS along with a broad SaaS portfolio for ERP, HCM, and customer experience (CX). For marketers, Oracle provides data-driven marketing and social media tools (including Oracle Marketing Cloud/Eloqua and CX Marketing) to manage campaigns, personalization, and measurement across the customer journey. Organizations choose Oracle for its integrated data and analytics, enterprise-grade scalability, and global support for mission-critical deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role