Outset

Account Director

Outset

2 months ago
San Francisco, CA
Onsite
Full Time
Director
7 applicants
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Outset
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About this role

The Account Director at Outset is responsible for nurturing and expanding relationships with strategic enterprise and mid-market customers, ensuring they derive maximum value from the AI-powered user interviews platform. The role includes driving renewals and upsells, developing account plans aligned with customer objectives, and collaborating cross-functionally with Product, Sales, and Marketing to enhance service delivery and influence product development. Additionally, the Account Director will leverage customer insights to inform business growth strategies and manage a portfolio of high-value accounts.

Skills

Outset

About Outset

outset.ai

Outset is an innovative AI-moderated research platform designed to accelerate qualitative insights. By merging the depth of in-depth interviews with the speed and scalability of surveys, Outset enables businesses to make informed decisions quickly and efficiently. The platform harnesses advanced artificial intelligence to streamline the research process, allowing for better and faster comprehension of customer needs and preferences.

About Outset

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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