Account Director
Outset
About this role
The Account Director at Outset is responsible for nurturing and expanding relationships with strategic enterprise and mid-market customers, ensuring they derive maximum value from the AI-powered user interviews platform. The role includes driving renewals and upsells, developing account plans aligned with customer objectives, and collaborating cross-functionally with Product, Sales, and Marketing to enhance service delivery and influence product development. Additionally, the Account Director will leverage customer insights to inform business growth strategies and manage a portfolio of high-value accounts.
Skills
About Outset
outset.aiOutset is an innovative AI-moderated research platform designed to accelerate qualitative insights. By merging the depth of in-depth interviews with the speed and scalability of surveys, Outset enables businesses to make informed decisions quickly and efficiently. The platform harnesses advanced artificial intelligence to streamline the research process, allowing for better and faster comprehension of customer needs and preferences.
Recent company news
Outset Raises $30 Million Series B
Dec 11, 2025
FDA Clears Outset Medical’s Next-Generation Hemodialysis System
1 week ago
Outset: $30 Million Series B Raised To Advance AI-Native Customer Experience Management Platform
Dec 15, 2025
Slackline Moab, Outset Collection by Hilton Marks Debut of Company’s Latest Brand
Dec 11, 2025
Outset Medical wins FDA nod for next-gen Tablo hemodialysis system
1 month ago
About Outset
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Outset.
Salary
$160k – $175k
per year