Account Director

Outset(29 days ago)

San Francisco, CAOnsiteFull TimeDirector$160,000 - $175,000GTM

About this role

The Account Director at Outset is responsible for nurturing and expanding relationships with strategic enterprise and mid-market customers, ensuring they derive maximum value from the AI-powered user interviews platform. The role includes driving renewals and upsells, developing account plans aligned with customer objectives, and collaborating cross-functionally with Product, Sales, and Marketing to enhance service delivery and influence product development. Additionally, the Account Director will leverage customer insights to inform business growth strategies and manage a portfolio of high-value accounts.

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Required Skills

Account Management
Customer Success
Strategic Partnership
Stakeholder Engagement
Account Planning
Revenue Growth
Data Analysis
Cross-Functional Collaboration
Communication Skills
Relationship Building

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About Outset

outset.ai

Outset is an innovative AI-moderated research platform designed to accelerate qualitative insights. By merging the depth of in-depth interviews with the speed and scalability of surveys, Outset enables businesses to make informed decisions quickly and efficiently. The platform harnesses advanced artificial intelligence to streamline the research process, allowing for better and faster comprehension of customer needs and preferences.