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Account Director at Outset - ApplyBlast

Account Director

Outset

1 month ago

3.8 on Glassdoor

Remote

Full Time

Director

4 applicants

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About this role

The Account Director role at Outset involves owning relationships with strategic enterprise and mid-market customers, acting as a trusted advisor to ensure they achieve maximum value from the AI-powered user research platform. This position focuses on driving renewals, upsells, and advocacy while collaborating with internal teams to influence product roadmaps and expand the company's footprint within key accounts. The role requires managing commercial health, forecasting growth metrics, and translating customer feedback into actionable insights for product development.

Responsibilities

Serve as strategic partner to executive stakeholders guiding adoption and expansion
Own commercial health across portfolio of high-value accounts driving renewals and upsells
Translate customer feedback into actionable input for Product and Engineering teams

Skills

About Outset

outset.ai

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

Founded

2022

View Profile

Outset is an innovative AI-moderated research platform designed to accelerate qualitative insights. By merging the depth of in-depth interviews with the speed and scalability of surveys, Outset enables businesses to make informed decisions quickly and efficiently. The platform harnesses advanced artificial intelligence to streamline the research process, allowing for better and faster comprehension of customer needs and preferences.