Serval
The Enterprise Account Executive at Serval owns the full sales cycle for target accounts, leading complex, multi-threaded sales processes with IT, Security, and Operations executives to drive AI automation adoption. This role involves building strategic relationships, delivering compelling demos, and collaborating with founders and product teams to shape the company's enterprise motion. The position is based in Austin, Texas, with an in-office requirement.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.