Account Follow-Up Representative I

The Account Follow-Up Representative I manages outstanding insurance claims by reviewing patient accounts, verifying payment status, and rebilling insurers to resolve unpaid balances. This remote, full-time role requires processing 40-50 accounts daily while investigating denials, gathering documentation, and collaborating with payors to ensure timely reimbursement. The position involves maintaining compliance with healthcare regulations, supporting team development, and utilizing AI tools to improve workflow efficiency.