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Account Follow-up Representative II at Altera Digital Health - ApplyBlast

Account Follow-up Representative II

Altera Digital Health

1 month ago

3.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Account Follow-up Representative II is a remote role responsible for reviewing and resolving outstanding insurance balances on hospital patient accounts. This position involves researching claims, communicating with third-party payors, and utilizing intermediate skills to address basic to complex insurance issues. The role requires managing a high volume of accounts daily while ensuring timely resolution and compliance with regulatory standards.

Responsibilities

Review and resolve outstanding insurance balances on hospital patient accounts
Conduct research analysis and work with third-party payors to resolve unpaid claims
Gather demographic and clinical information to update patient accounts and systems

Skills

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.