Account Management Team Lead - Italian speaking

Deliveroo(1 month ago)

HybridFull TimeManager$115,882 - $151,649 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Account Management Team Lead - Italian speaking at Deliveroo oversees a team of Italian-speaking Account Managers focused on driving growth for small and medium-sized restaurant businesses. This role involves managing team performance through coaching, recruitment, and performance analysis, while ensuring a high-quality onboarding experience. The Team Lead will also collaborate with HR and Learning and Development to enhance training programs, as well as represent the team in cross-departmental projects to align with company objectives.

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Required Skills

Team Management
Coaching
Recruitment
Performance Management
Resource Management
Workload Prioritization
Team Motivation
Performance Monitoring
Data Analysis
Customer Service

+7 more

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.

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