Account Manager | Ecommerce & Product Personalization (Remote)

This role focuses on owning merchant success, retention, and revenue growth for a fast-growing ecommerce technology company. The Account Manager serves as the primary post-sale contact, managing a portfolio of merchant accounts and driving long-term success through data analysis and strategic optimization. The position involves collaborating with internal teams to execute strategies, support onboarding, and prevent churn while identifying upsell opportunities.