Account Manager II

The Account Manager II serves as an executive-level liaison for clients, acting as an extension of the customer to understand and communicate expectations while driving market share growth through exceptional service and stewardship reporting. This hybrid role involves managing high-revenue accounts, identifying new service opportunities, and collaborating with internal teams to implement solutions that meet and exceed client goals. The position requires proactive issue resolution, contract renewal management, and regular communication with senior management to ensure customer satisfaction and retention.