Crisis Prevention Institute
The Account Manager – Mid‑Market owns the customer journey for a broad, high‑volume portfolio of mid‑market accounts, ensuring sustained value realization from CPI training. This role manages diverse customers by driving proactive communication, supporting program adoption, executing renewals, and identifying expansion opportunities. The position emphasizes repeatable processes, efficient digital engagement, and disciplined portfolio management to achieve retention and growth targets.
Headquarters
Milwaukee, Wisconsin, United States
Company Size
201-500 employees
Founded
1980
Crisis Prevention Institute (CPI) provides evidence-based training and certification to prevent and manage disruptive, aggressive, and crisis behaviors. Its programs — including Nonviolent Crisis Intervention, Verbal Intervention, De‑escalation Basics, and advanced/intermediate physical skills — teach professionals in education, healthcare, and human services to recognize, de‑escalate, and safely respond to crises. CPI delivers instructor-led and online learning, resources, and tools focused on reducing restraint and seclusion while promoting safety and dignity. Organizations choose CPI for practical, neuroscience-informed curricula and global support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Crisis Prevention Institute.
38% above the average for this role