Account Manager (Retention Focus)
mimeo
About this role
An Account Manager at Mimeo ensures the long-term stability and satisfaction of a high-volume portfolio of core customers by driving Net Revenue Retention through adoption, expansion, risk mitigation, and proactive outreach. The role acts as a trusted operational partner, maximizing customer value and building loyalty for consistent recurring revenue.
Skills
Qualifications
About mimeo
mimeo.comMimeo is a cloud-based on-demand printing and digital distribution company that helps businesses produce, manage, and deliver documents and marketing collateral worldwide. Its platform lets customers upload, customize, and order short-run prints and digital files, with services such as bindery, kitting, secure distribution, and global fulfillment to reduce inventory and shipping. Mimeo serves enterprises, publishers, education and sales teams that need fast turnaround, version control, and integrated workflows for secure, distributed content delivery and analytics.
About mimeo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for mimeo.