Account Manager
Encore Capital Group(1 month ago)
About this role
The Collections Account Manager at Encore Capital Group (Midland Credit Management/Cabot Credit Management) works with consumers to resolve outstanding account obligations by arranging payment solutions based on their ability to pay. The role is part of a specialty finance organization focused on helping consumers restore their financial health and operates within a regulated collections environment.
Required Skills
- Collections
- Account Management
- Payment Negotiation
- Payment Arrangements
- Consumer Communication
- Account Documentation
- FDCPA Compliance
- Customer Service
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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