Account Manager

The Account Manager is responsible for managing and growing assigned client accounts by maintaining strong relationships, ensuring delivery alignment, and identifying expansion opportunities across SMG’s service lines. This role serves as the day-to-day commercial lead for assigned accounts, partnering closely with LOB Directors and Project Managers to ensure client needs are met while aligning scope, pricing, and delivery. Account Managers are expected to develop a deep understanding of client operations, proactively identify opportunities to expand SMG’s footprint, and support the execution of account plans that drive retention and revenue growth.