Account Manager

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations, conducting site walkthroughs, and resolving client concerns. The position involves identifying opportunities to sell enhancement services, developing accurate estimates, and ensuring service delivery meets or exceeds expectations. The Account Manager also supports hiring, training, and coaching of field crews while maintaining proper account documentation and financial goals.