Shippabo
This Account Manager role focuses on retention, service quality, and problem-solving for a portfolio of importer accounts within an ocean freight forwarding company. The position involves diagnosing shipment issues, driving resolutions, and acting as a strategic advisor to clients on supply chain practices and market conditions. It requires independent troubleshooting, strong commercial judgment, and clear communication to manage client relationships and operational outcomes.
Shippabo offers logistics & supply chain management and visibility software for shippers to track, manage, & gain predictive insights on their shipments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Shippabo.