Account Manager

The Account Manager serves as a trusted advisor to business clients, driving satisfaction, retention, and revenue growth by building relationships, aligning technology roadmaps with business goals, and managing renewals. This hybrid role requires strong communication skills, a consultative approach, and experience in IT or managed services to oversee client accounts and coordinate with internal teams. The position involves managing a significant revenue portfolio, identifying upsell opportunities, and ensuring client expectations are met through strategic planning and proactive support.