Account Manager

The Account Manager oversees private label program development with US dealers and international product lines, serving as the primary relationship and technical support lead for key customers and service partners. The role coordinates warranty support, technical assistance, replacement parts, freight damage resolution, and issue escalation to ensure timely resolution and high customer satisfaction. Additionally, the Account Manager acts as a technical leader for assigned products, helping customers and field service organizations understand product functionality, installation, maintenance, troubleshooting, and warranty requirements.