Account Manager

The Account Manager at Caterpillar Inc. in Beijing, China, serves as the primary customer-facing owner for strategic data center accounts, managing post-delivery relationships and providing end-to-end aftersales support. This role involves leading critical issue resolution, coordinating with internal teams and dealers, and developing proactive lifecycle support strategies to ensure customer uptime and satisfaction. The position requires extensive customer focus, decision-making, and relationship management skills to drive account growth and service excellence.