Account Operations Manager (Central)

Adaptive Biotechnologies(27 days ago)

RemoteFull TimeManager$101,600 - $152,400Account Operations

About this role

The Account Operations Manager is a customer-facing role focused on driving integration and adoption of Adaptive Biotechnologies’ clonoSEQ® Assay across healthcare settings. The role requires clinical fluency in hematologic disease and MRD testing and works cross-functionally to shape the customer journey, support EMR integrations, and advance diagnostics operations. The position supports onboarding, training, and ongoing optimization while providing insights to inform business strategy.

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Required Skills

Customer Onboarding
Workflow Design
Training Delivery
Clinical Fluency
MRD Testing
Specimen Handling
EMR Integration
Technical Enablement
Customer Engagement
Stakeholder Engagement

+6 more

Qualifications

Bachelor's Degree
Master's Degree

About Adaptive Biotechnologies

adaptivebiotech.com

New Relic is a cloud-based observability platform that helps engineering teams collect, store, and analyze telemetry—metrics, logs, traces, and real-user monitoring—across applications and infrastructure. It offers APM, infrastructure monitoring, distributed tracing, logging, synthetic and browser/mobile RUM, dashboards, alerting, and query-driven analytics in a unified SaaS console. With easy instrumentation, rich APIs, and many integrations, New Relic aims to speed root-cause analysis and reduce mean time to resolution. Organizations use it to gain end-to-end visibility, correlate performance across stacks, and support SRE/DevOps workflows.